Mortgage Loan Officer
Company: Zillow
Location: Plano
Posted on: September 12, 2024
Job Description:
About the teamZillow Home Loans is on the front lines of
radically redefining how consumers buy, sell, and finance homes. We
seek to transform the consumer mortgage experience by moving closer
to the real estate transaction. We are a fun, fast-paced fintech
company. Zillow Home Loans is taking big swings and it's never been
a more exciting time to join our team!About the roleJoin our
rapidly growing origination team. As a ZHL Mortgage Loan Officer,
we provide you leads on-demand, allowing you to focus more on your
client and less on your marketing and branding. We know you'll
thrive if you put customers first and believe that extraordinary
customer experience is key to your success. -In this role you
will:
- Originate mortgage loans
- Answer and manage incoming calls from customers
- Provide exceptional customer service through timely follow up
and courteous professional correspondence
- Establish and build relationships with customers and partners
such as real estate agents, etc.
- Analyze clients' needs in order to ensure compliance and
maximum customer satisfaction
- Consult with borrowers and guide them through the loan process
from inquiry to close, including securing borrower financial/credit
information and other proper documentation
- Ensure successful completion of all assigned Mortgage Loan
Officer Training and Licensing activities
- Understand and comply with current requirements of applicable
federal and state laws and regulations
- Maintain in-depth knowledge of available loan programs
including FHA, VA, Conventional, ARM, Jumbo, etc.
- Successfully structure loans for fulfillment partners to
underwrite, process, and fund
- Collaborate with team members and share best practices
- Perform other duties as assignedThis role has been categorized
as an Office position. "Office" employees regularly work at an
existing ZG corporate office for approximately 80 to 100 percent of
their time each month. Employees must live within reasonable
commuting distance of their designated ZG office. ZG has not
defined a reasonable distance, and expects employees will use
judgment in determining this for themselves and understand the
implications re: time commitment and cost of daily commute.In
addition to a competitive base pay, employees in this role are
eligible for incentive compensation and equity awards. Actual
amounts will vary depending on experience, performance and
location.Who you are
- Active NMLS Loan Originator with multiple state licenses, or a
Loan Originator working under a bank license (required)
- Successfully completed the 20-hr SAFE Pre-licensing Education
and passed the SAFE Mortgage Loan Originator Test - National
Component with Uniform State Content (required) -
- This role requires the collection, storage, and use of your
voiceprints (records of speech).
- 1+ years of mortgage sales experience (required)
- 2+ years of sales, call center, and customer service experience
highly preferred
- Associates or Bachelors degree preferred
- Financial/business background preferred
- Proficient in Microsoft products such as Outlook, Word, and
Excel
- Passionate about client relationships and consultative selling;
you like connecting with people and refining recipes for success,
and believe in changing people's lives for the better
- Confident working in a phone sales environment and able to
clearly and effectively communicate over phone, email, text,
etc.
- Highly motivated by a make what you earn environment with
uncapped income potential
- Competitive, energetic, and positive; you stay motivated and
know how to win, regularly hitting your goals and winning
awards
- A team player who thrives in a collaborative environment -
- Possess excellent time management and organization skills, with
the ability to multitask
- Flexible and adaptable; you learn quickly, share knowledge, and
are consistently looking to learn and improveEmployees must live
within 75 miles from their designated ZHL branch location. (Irving,
TX)Get to know usZillow is reimagining real estate to make home a
reality for more and more people.As the most-visited real estate
website in the United States, Zillow - and its affiliates help
movers find and win their home through digital solutions, first
class partners, and easier buying, selling, financing and renting
experiences. Millions of people visit Zillow Group sites every
month to start their home search, and now they can rely on Zillow
to help make it easier to move. The work we do helps people get
home and no matter what job you're in, you will play a critical
role in making home a reality for more and more people.Our efforts
to streamline the real estate transaction are supported by a
deep-rooted culture of innovation, our passion to redefine the
employee experience, a fundamental commitment to Equity and
Belonging, and . These benefits include comprehensive medical,
dental, vision, life, and disability coverages as well as parental
leave, family benefits, retirement contributions, and paid time
off. We're also setting the standard for work experiences of the
future, where our employees are supported in doing their best work
and living a flexible, well-balanced life. But don't just take our
word for it. Read recent reviews on and recent recognition from
multiple organizations, including: the 100 Best Companies to Work
For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality
Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME
list.Zillow Group is an equal opportunity employer committed to
fostering an inclusive, innovative environment with the best
employees. We are committed to equal employment opportunity
regardless of race, color, ancestry, religion, sex, national
origin, sexual orientation, age, citizenship, marital status,
disability, gender identity or Veteran status. If you have a
disability or special need that requires accommodation, please
contact your recruiter directly.Qualified applicants with arrest or
conviction records will be considered for employment in accordance
with applicable state and local law.Applicants who receive job
offers from Zillow Group will be asked to sign a Proprietary Rights
Agreement which includes confidentiality, intellectual property
assignment, customer and employee non-solicitation, and
non-competition provisions. If you are contacted for a role at
Zillow Group and wish to review a copy of the Proprietary Rights
Agreement prior to receiving an offer, you may request a copy from
your Recruiter.
Keywords: Zillow, Bedford , Mortgage Loan Officer, Other , Plano, Texas
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